Shipping & returns

Shipping and handling

We offer deliveries everywhere in Canada (besides SUPs and surfboards) with Canada Post. Once you placed an order, you will receive a tracking number. Deliveries take about 2 to 7 business days. 

Returns 

To return a product, simply email us at info@ksf.ca and we will send you the return code. After, you will be able to send back your product if (see articles 9 of the Terms and Conditions if necessary): 

 The original tags are attached.

 The return request is made within 14 days of the reception of your order for a refund or an exchange.

 Items must not have been worn, altered, damaged or washed.

 Proof of purchase required

 Products bought on sale can't be reimbursed or returned for an exchange. It is a final sale. 

 

After, you will be able to send us back the product to your closest Canada Post for free. 

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